Known answer, missing coverage, fallback, review, and test
Interactive demo
Follow one user question from approved guidance or safe fallback to founder review and a tested improvement.
Known answer, missing coverage, fallback, review, and test
Support can improve without guessing or auto-publishing
Deterministic simulation with sample product policy
Known questions use approved support knowledge. Missing evidence opens fallback and creates founder review work. Nothing becomes official until it is approved and tested. This simulation uses sample content and makes no Firebase or AI provider call.
Seeded support simulation
From repeated question to reviewed support answer
The widget receives safe, allowlisted context from the client product. It does not inspect the raw page or unrestricted application state.
Answer review proof
This second simulation shows how conflicting sources, human approval, release drift, safe fallback, and correction affect the same answer.
Seeded product simulation
Can a customer request a refund after launch?
Refund requests are accepted within 14 calendar days of purchase.
Last verified for release 2.3
Current refund window: 7 calendar days from the payment date.
Bound to release 2.4
AnswerLattice preserves both claims as evidence and prepares one draft answer for review. It does not guess which source is correct.
Start with product details, import what you already know, map the pages where users need help, and verify the widget from the setup dashboard.