AnswerLattice
Product
Product overviewSee the complete founder support layer.
Support areas
Set up supportIn-app widgetHelp centerApproved answers
Support tools
Team accessImport knowledgeKnowledge BaseFAQChangelogTicketsSupport BoardFeedback reviewNotificationsProactive help

Launch support before users arrive.

Turn scattered docs, tickets, releases, screenshots, notes, and repeated replies into widget help, hosted docs, tickets, feedback, changelog support, and reviewed answers.

Create workspace
DemoInstallUse Cases
Resources
Resources overviewCheck launch, setup, and trust guides.
Setup guides
Operating GuideLaunch ChecklistPre-Onboarding PackageWidget VerificationHosted Help Setup
Evaluate & trust
Safe Page ContextApproved AnswersRuntime SafetyUpdatesFAQ

Prepare your support inputs before setup.

Use the pre-onboarding package to organize scattered docs, tickets, FAQs, screenshots, recordings, release notes, and repeated replies.

Open package
Pricing
Create workspace

Pre-Onboarding Kit

Prepare AnswerLattice before setup starts.

Give your AI coding agent one prompt. It turns the product material you actually have - repo, docs, website links, API specs, support exports, owner notes, policies, recordings, or screenshots - into an AnswerLattice-ready upload package.

Read the full guideStart AnswerLattice setup
Input modes

Repo, website, docs, owner notes, screenshots, mixed sources

Output

Reviewed source package, upload skeletons, support tests, asset rules

Boundary

Prepares inputs; does not publish official answers

Agent outputReview ready
1standardized source inputs
2api-payloads/*.jsonl
3production-onboarding/*.csv
4asset-inputs/screenshot plan

Choose your builder

Start with a tool-specific wrapper.

Every package contains the same master safety and review rules. The wrapper only explains how to begin in that environment.

CodexCursorClaude CodeReplitLovable

What it prepares

Structured product material before AnswerLattice intake.

The prompt does the preparation work outside AnswerLattice, then leaves the owner with a reviewed package to upload.

Source inputs

Product context, workflows, support topics, website truth, policy boundaries, and source evidence maps.

Upload skeletons

Manifest and AnswerLattice add-source payloads that match the generated source files.

Support tests

Owner-style questions that prove AnswerLattice can answer routine support and escalate risky topics.

Screenshot rules

Asset slots, demo walkthrough briefs, capture plan, scrub level, and approval gates before public website use.

Owner guide

What to prepare, how to run the prompt, how to review the generated folder, and when to enable live support.

Open

Agent guide

Rules for the AI IDE: source-first inspection, missing-source handling, validation, and confidence language.

Open

Full guide

A human-readable runbook for repo, website-only, docs-only, owner-notes, and early-product paths.

Open

Workflow

From scattered product material to reviewed intake inputs.

The agent prepares the package. AnswerLattice still reviews drafts before anything becomes live support.

01

Paste prompt

Run the master prompt in a repo, docs workspace, website brief, or owner-notes workspace.

02

Inspect sources

Check website pages, docs, app routes, policies, support flows, and screenshots.

03

Create package

Generate source files, payloads, a product-page map, support tests, and asset rules.

04

Owner review

Remove private data, fix inaccuracies, and approve what can enter AnswerLattice.

05

Upload to AnswerLattice

Use Knowledge Intake to create review drafts from the prepared source set.

06

Enable support

Go live only after answers, product pages, widget context, and test questions pass.

Source modes

It adapts to the product material you have.

A full repo is useful, but not mandatory. The prompt keeps AnswerLattice inputs structured while marking unavailable sources instead of guessing.

Repo and website
Multi-product repo
Website only
Docs only
Owner notes and screenshots
Mixed source bundle

Safety boundary

The prompt prepares inputs. It does not publish official support.

Pre-onboarding makes the first AnswerLattice intake cleaner, but it only covers sources the agent can actually read. AnswerLattice still requires source review, owner approval, and production checks before answering live users.

No secrets, tokens, cookies, or service accounts.

No payment details, raw logs, or private customer records.

No private-source processing without permission for the selected AI tool, and no public citation of private source material.

No legal, privacy, refund, or security claims without approved source wording.

No ticket, chat, macro, or repeated reply becomes approved truth without review.

No guarantee that every AI IDE can inspect every private repo, login-only app, website, recording, or file.

Unavailable sources must be marked pending instead of treated as covered.

No live support until sources, product pages, widget context, and test questions pass.

Start before onboarding

Give AnswerLattice better product material on day one.

Use the prompt first, review the output, then upload the selected sources into AnswerLattice Knowledge Intake.

See Knowledge Intake
AnswerLattice

A reviewed support layer for founder-led SaaS.

The governed source behind customer answers.

Keep approved product knowledge structured, reviewable, and current across support, docs, search, and AI-assisted surfaces.

Create workspaceSee 60-sec demo

/Product

  • Product
  • Set up support
  • In-app help widget
  • Help center and tickets
  • Review approved answers

/Features

  • Team Access
  • Knowledge Intake
  • Knowledge Base
  • FAQ Management
  • Changelog
  • Tickets
  • Support Board
  • Feedback Review
  • Workflow Notifications
  • Proactive Help

/Evaluate

  • Use Cases
  • AI-built SaaS
  • Solo Founders
  • Small SaaS Teams
  • Studios & Agencies
  • Support Teams
  • Product Teams
  • Engineering Teams
  • Demo
  • Pricing
  • Create workspace
  • Page-Aware Widget
  • Hosted Help Center

/Resources

  • Resources
  • Operating Guide
  • Pre-Onboarding Kit
  • Pre-Onboarding Guide
  • Widget Install
  • Developer Docs
  • Developer Quickstarts
  • Comparisons
  • Integrations
  • ROI Calculator
  • Proof Pack

/Trust

  • Updates
  • FAQ
  • Trust and Data Handling
  • Security
  • Security One-Pager
  • About
  • Contact
  • Privacy Policy
  • Terms of Service
AnswerLattice

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