Pricing

Choose capacity when support volume is real.

Choose a paid plan, create the workspace, install the widget, and prove the support loop with bounded capacity.

Setup path

Create the workspace and verify support before users depend on it

Paid capacity

Plans add monthly support credits and higher support volume

Credit use

Provider fallback, full-runtime tests, starter generation, OCR, and transcription

Not charged for

Approved widget answers, draft review, selected text import, and help browsing

Paid setup

Start with Launch. Upgrade when support volume is real.

Workspace setup creates your AnswerLattice account, chosen monthly subscription, selected product pages, and one-time widget key. Manage plans and top-ups from AnswerLattice Billing through Razorpay.

Create workspace

Launch

For one SaaS product building its first governed support layer.

₹1,499

or US$29 per month

Checkout currency follows your billing country. Displayed prices are before applicable taxes; your billing details determine the final total before payment.

250 support credits / month

For one SaaS app with early users and repeated setup, billing, or onboarding questions.

Create workspace

✓One founder-led SaaS workspace
✓Team access and role permissions
✓Knowledge intake from selected links, docs, and supported files
✓Widget and help center
✓Basic approved-answer coverage tracking
✓Product page mapping for in-app support
✓Approved answers before fallback
✓Safe page context for the widget
✓Hosted help center
✓Owner reset and force sign-out
✓Product area mapping
✓Owner review before publishing

Growth

For growing SaaS products that need surfaces, signals, and weekly support review.

Recommended

₹4,999

or US$99 per month

Checkout currency follows your billing country. Displayed prices are before applicable taxes; your billing details determine the final total before payment.

1000 support credits / month

For active SaaS apps that need weekly review, support-gap tracking, and higher answer capacity.

Create workspace

✓Expanded team and custom role controls
✓Higher intake, answer, and support-gap capacity
✓Support-gap review queue
✓Release-aware answer review
✓Weekly support review digest
✓Higher feedback, product-page, and support-content limits
✓Approved answers before fallback
✓Safe page context for the widget
✓Hosted help center
✓Owner reset and force sign-out
✓Product area mapping
✓Owner review before publishing

Studio

For agencies and dev studios managing several small SaaS launches.

₹12,999

or US$249 per month

Checkout currency follows your billing country. Displayed prices are before applicable taxes; your billing details determine the final total before payment.

4000 support credits / month

For builders, agencies, or studios launching multiple SaaS products.

Create workspace

✓Up to 5 client workspaces
✓Reusable install and setup patterns
✓Intake-ready launch workflow for multiple products
✓Higher feedback and support-content limits
✓Built for agencies and dev studios
✓Approved answers before fallback
✓Safe page context for the widget
✓Hosted help center
✓Owner reset and force sign-out
✓Product area mapping
✓Owner review before publishing

Support credits

Credits keep support capacity predictable.

Provider-backed fallback answers, full-runtime answer tests, the source-backed first-ten starter-answer run, screenshot OCR, and short recording transcription use support credits. Approved or cached widget answers, deterministic checks, draft review, selected text import, publishing infrastructure, and public help browsing do not use credits.

Top-ups are for launch spikes, media-heavy intake, or heavy review periods without forcing a plan change.

Estimate support ROI Review proof pack

Support Credit Pack

Extra Answerlattice credits for provider fallback answers, full-runtime answer tests, starter-answer generation, screenshot OCR, and short recording transcription. One-time purchase. No expiry.

₹1,999

or US$39

500 credits, one-time purchase in Billing

Support Credit Pack 2000

Extra Answerlattice credits for larger provider-backed intake, testing, OCR, transcription, and governed support workloads. One-time purchase. No expiry.

₹5,999

or US$119

2000 credits, one-time purchase in Billing

Launch setup month

Use credits for the source-backed first-ten starter-answer run, full-runtime answer tests, and selected screenshot or recording extraction. Draft review, normal widget loading, and help browsing stay outside credit usage.

Launch week spike

When onboarding, billing, and setup questions arrive together, credits keep provider-backed fallback answers bounded without changing the plan immediately.

Media-heavy intake

If your best product knowledge lives inside screenshots, short recordings, or messy notes, credits cover the paid extraction work that turns those sources into reviewed support knowledge.

Plans are available monthly or yearly. Billing country determines INR or USD checkout. Usage limits protect infrastructure, but Answerlattice is not priced as a punishment for successful support deflection.

Not sure which plan fits?

Start with the setup path before launch or early support volume. Upgrade when users, pages, and support questions grow.

Create workspace

Choose capacity when support volume is real.

Choose a paid plan, create the workspace, install the widget, and prove the support loop with bounded capacity.

Setup path

Create the workspace and verify support before users depend on it

Paid capacity

Plans add monthly support credits and higher support volume

Credit use

Provider fallback, full-runtime tests, starter generation, OCR, and transcription

Not charged for

Approved widget answers, draft review, selected text import, and help browsing

Credits keep support capacity predictable.

Top-ups are for launch spikes, media-heavy intake, or heavy review periods without forcing a plan change.