Start with what you have
Docs, notes, screenshots, releases, tickets, and repeated replies.
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Popular
Reviewed support for fast-moving products
Support built for founders who ship fast
Support your product users without hiring a support team.
Start with the questions your users will ask first. Review the answers, put them inside your product, and turn every missed question into a visible fix.
In-app helpHosted helpTicket fallbackApproved answers
Review the first 10
Turn likely questions into editable answers backed by your own product material.
Help users where they get stuck
Use the same reviewed answers in your product and hosted help.
Fix gaps once
Unknown questions become visible work; you decide what becomes official.
First trusted answers
Start with the ten questions most likely to interrupt your launch.
You do not need a complete help center on day one. Start with the ten questions most likely to block signup, setup, billing, or daily use.
Choose your product material
Add the docs, notes, screenshots, releases, or repeated replies you already trust.
Review ten likely questions
Edit the draft answers, check their sources, and approve only what users should rely on.
Test, publish, and improve
Verify the answer path and widget, then use real missed questions to improve support.
The support loop
Answer what is known. Catch what is missing. Improve it once.
A repeated support question should end in either a source-backed answer or a visible review task, never a confident guess.
Known question
A user asks why they cannot change their plan.
Safe page context says Billing settings, Launch plan, and Account owner.
Approved answer
AnswerLattice serves the reviewed billing answer.
The response includes the supporting source and the scope where the answer applies.
Missing coverage
The user asks whether a subscription can be paused.
No approved evidence supports an answer, so the widget opens the configured fallback.
Founder review
The repeated gap becomes one review task.
The founder can inspect linked questions and evidence, edit the draft, and approve or reject it.
Tested improvement
The approved answer is checked before reuse.
After its Answer Test passes, the answer can be used by the widget and hosted help.
Founder review
See what needs your attention today.
See the few support gaps, repeated questions, or changed answers that need a decision. Quiet days stay quiet.
See today's support prioritiesThe Daily Brief shows up to four focused decisions, or a clear quiet state when nothing needs review.Find gaps in your support knowledgeSee which important product questions still need a reviewed answer.Review what a release changedCheck whether a product change made an important answer incomplete or out of date.
These views organize what already happened. They never publish an answer or change your product without your approval.
Install path
Add support with your coding agent.
Give your coding agent one prepared setup packet. AnswerLattice then shows you what to connect and what to verify before users see the widget.
1. Give setup to your coding agent
Copy one prepared instruction packet into your AI coding tool.
2. Connect the right page details
Share only the safe page and account context needed for a useful answer.
3. Verify before users see it
Check the key, allowed website, blocked pages, open and close behavior, and fallback.
Founder fit
Made for founders who shipped fast.
For vibe coders, solo founders, small SaaS teams, and studios that have real users but no dedicated support team yet.
Best fit
Your product is real. Your support team does not need to be—yet.
Vibe coders with real usersSolo SaaS foundersSmall SaaS teams before a support hireStudios shipping several products
Not another chatbot
Official help requires approved support knowledge instead of loose generated replies.
Not a full helpdesk
Tickets stay fallback and signal source, not the center of the product.
Not static docs
Feedback, tickets, releases, and low-rated answers show what needs review.
Pricing preview
Start with one product. Grow only when support grows.
Choose by the number of products and the amount of support work—not by technical features you do not need yet.
Launch
For one product building its first reviewed support answers.
₹1,499
250 support credits / month
Growth
For a growing product with more questions and review work.
₹4,999
1000 support credits / month
Studio
For studios supporting several products from separate workspaces.
₹12,999
4000 support credits / month
FAQ
What founders usually want to know.
Is this just a chatbot?
No. Chatbots focus on generating replies. AnswerLattice starts from answers you reviewed and shows you when an answer is missing.
Will AI publish answers by itself?
No. AI can help prepare a draft, but you decide what becomes official support.
Do I need complete docs?
No. Start with the useful material you already have and the ten questions users are most likely to ask.
What happens when it does not know?
The user gets the fallback path you configured, and the missing answer becomes visible work you can fix once.
Start with the 10 questions your users will ask first.
Bring the product material you already have. Review the first answers, verify the user experience, and improve from real missed questions.
Built for vibe coders, solo founders, small SaaS teams, and studios.