AnswerLattice
Product
Product overviewSee the complete founder support layer.
Support areas
Set up supportIn-app widgetHelp centerApproved answers
Support tools
Team accessImport knowledgeKnowledge BaseFAQChangelogTicketsSupport BoardFeedback reviewNotificationsProactive help

Launch support before users arrive.

Turn scattered docs, tickets, releases, screenshots, notes, and repeated replies into widget help, hosted docs, tickets, feedback, changelog support, and reviewed answers.

Create workspace
DemoInstallUse Cases
Resources
Resources overviewCheck launch, setup, and trust guides.
Setup guides
Operating GuideLaunch ChecklistPre-Onboarding PackageWidget VerificationHosted Help Setup
Evaluate & trust
Safe Page ContextApproved AnswersRuntime SafetyUpdatesFAQ

Prepare your support inputs before setup.

Use the pre-onboarding package to organize scattered docs, tickets, FAQs, screenshots, recordings, release notes, and repeated replies.

Open package
Pricing
Create workspace

Developers

Install the AnswerLattice widget with one stable contract.

Developer docs stay focused on the public v1 widget, safe page context, optional server-signed identity, dashboard-owned route controls, and verification. They do not expose private workspace data or dashboard APIs.

Script

Stable v1 public URL

Context

Safe page fields only

Controls

Origins and blocked routes owned by AnswerLattice

Start here

Use the shortest path for your install.

Most teams should start with the dashboard packet, then use quickstarts only where framework-specific placement matters.

Install overview

Agent packet, manual install, framework docs, and widget contract.

Developer quickstarts

Next.js, React, Vue/Nuxt, and vanilla script examples.

AI agent packet

Copyable instructions for coding agents installing the widget.

Widget contract

Stable v1 script URL, browser API, safe context, and compatibility policy.

Focused docs

Read the parts that protect runtime safety.

Developer Doc

Safe Page Context

Safe page context rules for AnswerLattice widget installs: allowed fields, forbidden identifiers, screenshots, and route updates.

Open doc

Developer Doc

Widget Verification

AnswerLattice widget verification checklist for script loading, allowed origins, blocked routes, route context, and dashboard status.

Open doc

Developer Doc

Verified Visitor Context

Sign short-lived AnswerLattice visitor context on your server and attach bounded allowlisted diagnostic links without trusting browser identity or recording sessions.

Open doc

Account-gated server integration

Inspect the Public API contract without treating it as enabled.

AnswerLattice source includes a server-only API for governed answers, public entity identifiers, and bounded review signals. It is disabled by default, requires a named approved workflow, workspace readiness, an owner-issued al_ key, and explicit scopes. It is not a self-serve public entitlement.

View machine-readable OpenAPI contract

Public API stability

Versioned for integrations that must stay predictable.

The current server API uses the /v1 path. Existing v1 fields, required inputs, authentication semantics, and status-code meanings will not be removed, renamed, retyped, or made more restrictive inside v1. Compatible optional response fields may be added after they appear in OpenAPI, so consumers should ignore unknown response fields.

Breaking changes use a new major path

A breaking request, response, authentication, or behavior change requires a new major URL such as /v2 plus an explicit migration guide. It does not silently replace the v1 contract.

Deprecation must be observable

Before an operation is retired, its OpenAPI operation will be marked deprecated, this page will publish the replacement, migration steps, and exact sunset date, and responses will emit Deprecation, Sunset, and successor-version Link headers. No v1 operation is currently deprecated or scheduled for removal.

AnswerLattice

A reviewed support layer for founder-led SaaS.

The governed source behind customer answers.

Keep approved product knowledge structured, reviewable, and current across support, docs, search, and AI-assisted surfaces.

Create workspaceSee 60-sec demo

/Product

  • Product
  • Set up support
  • In-app help widget
  • Help center and tickets
  • Review approved answers

/Features

  • Team Access
  • Knowledge Intake
  • Knowledge Base
  • FAQ Management
  • Changelog
  • Tickets
  • Support Board
  • Feedback Review
  • Workflow Notifications
  • Proactive Help

/Evaluate

  • Use Cases
  • AI-built SaaS
  • Solo Founders
  • Small SaaS Teams
  • Studios & Agencies
  • Support Teams
  • Product Teams
  • Engineering Teams
  • Demo
  • Pricing
  • Create workspace
  • Page-Aware Widget
  • Hosted Help Center

/Resources

  • Resources
  • Operating Guide
  • Pre-Onboarding Kit
  • Pre-Onboarding Guide
  • Widget Install
  • Developer Docs
  • Developer Quickstarts
  • Comparisons
  • Integrations
  • ROI Calculator
  • Proof Pack

/Trust

  • Updates
  • FAQ
  • Trust and Data Handling
  • Security
  • Security One-Pager
  • About
  • Contact
  • Privacy Policy
  • Terms of Service
AnswerLattice

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